Terms & Conditions

Red Herring – Ireland

By accessing our website, placing an order, or dining at Red Herring, you agree to be bound by the terms and conditions set out below. Please read them carefully.



1. General


  • These Terms & Conditions apply to all takeaway, dine-in, and online services provided by Red Herring.




  • We reserve the right to update or amend these terms at any time. Continued use of our services implies acceptance of the latest version.





2. Orders & Payment


  • All orders are subject to acceptance and availability.




  • Prices are inclusive of VAT, as required under Irish tax law.




  • We accept cash, card, and approved digital payments.




  • Once an order is placed and confirmed, it cannot be cancelled or modified unless agreed by management.





3. Dine-In & Takeaway


  • Dine-in seating is subject to availability.




  • Takeaway orders must be collected within a reasonable timeframe to ensure food quality.




  • We reserve the right to refuse service for abusive or inappropriate behaviour in line with Irish licensing and hospitality laws.





4. Allergens & Food Safety


  • Please inform our staff of any food allergies or dietary needs when ordering.




  • While we take all reasonable care to avoid cross-contamination, we cannot guarantee allergen-free dishes.




  • We comply with all Irish Food Safety Authority (FSAI) standards and guidelines.





5. Complaints & Refunds


  • If you are unhappy with your order, please contact us immediately.




  • Refunds or replacements will be offered at our discretion, in line with the Consumer Rights Act 2022 (Ireland).




  • Proof of purchase may be required.





6. Privacy


  • We respect your privacy. Any personal data provided will be handled in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (Ireland).




  • See our [Privacy Policy] for full details.





7. Intellectual Property


  • All website content, including images, branding, and text, is owned by Red Herring and may not be reproduced without written consent.





8. Governing Law


  • These Terms & Conditions are governed by the laws of Ireland.




  • Any disputes will be subject to the exclusive jurisdiction of the Irish courts.